FAQs

How it works
Am I locked into accepting what the doctor gives me?
What happens if I am approved by my practitioner?
How quickly can I speak to a practitioner?
What treatments are available through Pilot?
How much does it cost?
Am I guaranteed a prescription / treatment plan?
Can I claim on Medicare?
Do I speak to a real practitioner?
How do I place an order?
What is Pilot?
Orders / Treatment Plans
Where can I learn more about side effect risks?
What should I do if I am experiencing a side effect?
How long are treatment plans / repeats valid?
Can I refill early if I run out?
What if I want to delay my next order?
What if I need to pause or cancel my treatment plan?
Can I increase my dosage?
What can I do if the results aren't what I expected?
Transparency
What pharmacies do you ship from?
Where are the practitioners based?
Why can't you guys mention any drug names?
What happens to my data?
Does Pilot own a pharmacy?
Does Pilot employ practitioners?
What problem does Pilot solve?
Payments & Refunds
What charges on my bank statement can I expect?
What payment methods are accepted?
What is Pilot's returns policy?
Is Pilot a subscription service?
Shipping
How can I change my shipping address?
What can I expect the packaging to look like?
Can I track my order?
How long does it take?
What does Pilot charge for shipping?
Telehealth
What health issues can Pilot help with?
Is telehealth legal in Australia?
Weight Reset Shake Favourites 56 Pack
Weight Reset Shake Favourites 56 Pack
$ 149.00